State Farm® Insurance Agent Janette Redou

"HIGHLY recommend going to Janette Redou’s insurance office. All of the workers are great and sufficient, Erin really stood out to me, her professionalism and care was above my expectations. Will definitely continue coming here!"

"If you’re looking for an insurance agent who truly cares and goes above and beyond, Laura is the one! From the moment I spoke with her, her energy was so positive and welcoming. She made me feel heard and understood, which is rare these days. I reached out looking for information and to explore options for my lil ol’ Malibu, and Laura was incredibly patient, thorough, and kind. She took the time to walk me through everything, answer all my questions, and genuinely help me understand what would work best for my situation—without any pressure to commit or rush into anything. Even though I didn’t lock in a policy, Laura still gave me her full attention and treated me like I mattered. That kind of customer service is hard to come by, and it left a big impression on me. Thank you, Laura, for your kindness, professionalism, and willingness to help. I’ll definitely be keeping your name at the top of my list!"

"Erin was really efficient in helping me get set up with renters insurance when I moved to Texas. She was thorough and ensured that I got the right policy for me."

"Erin was great in setting up my rental insurance policy and she also helped me set up car insurance for my entire family. She was very patient throughout our whole process and continues to answer any questions we may have."

"I highly recommend Janette Redou’s office, and Erin. She went over above and beyond to make sure that I obtained all the information needed and helped facilitate my insurance needs."

"Janette & Team are TOP NOTCH! Everyone in her office is well educated & super friendly & helpful! Will not go anywhere else for my insurance needs!"

"Janette Redou, State Farm is absolutely hands down the best insurance agent office around. From the moment, you walk in the door Kassandra greets you with a smile and a great attitude and wonderful knowledge! Esmeralda is always bubbly and will go above and beyond to explain everything in detail so you fully understand what you are signing up for! Laura is top notch as well! Always available to help and has great knowledge of what State Farm offers! Now to the creme of the creme, Janette! She is absolutely incredible! She has the most amazing customer service, she knows the in's and out's of everything State Farm and she genuinely cares about each and every policy holder. Not to mention, their office is beautiful, clean and always full of sunshine and positivity! If I could give more than 5 stars I absolutely would! Janette Redou & her team are my go to & I will refer them to everyone I know! Way to Go Janette!"

"Best Team! Answered all my questions in a way I could understand. Esmeralda made everything so simple. She was prompt and efficient. Amazing team!"

"Absolutely wonderful! Everyone I spoke to was kind and understanding from start to finish. Easy seamless process!"

"Esmeralda and Laura welcomed me into Texas. And their service was top-notch. They paid attention to all the details and made sure I got what I needed and more. If you’re looking for new insurance company that will go above and beyond this is the spot"

"I've had great experiences working with Janette Redou and her team! State Farm provides excellent coverage at a very reasonable price, I highly recommend them!"

"Laura is absolutely great - professional and customer focused - helps explain to my understanding - when I call in I always ask for her. I have known Janette for years and she has always hired top-notch people for her staff - thank you for that and to Laura, "keep on doing what you are doing", John"

"The best dream team! They work hard for their clients!"

"Very unprofessional. Never respond to emails, I have been waiting for someone to communicate with me since NOVEMBER about my bills and insurance preferences. Neither Janette, nor any of her office people have gotten back to me. Switched agents and still never heard from her. The director of State Farm had to get in contact with her, and she STILL never responded to me. Complete waste of time, do not go to this agent."

"I have been with Jeanette’s office for quite some time. And i must say im very pleased with the phenomenal service i have received. The agents are very helpful, friendly and professional. I highly recommend this exceptional office!"

"I love State Farm!! They have amazing rates and Cassandra is an absolute pleasure to work with. Wouldn't want anyone else handling my insurance needs than this office!!"

"The best State Farm branch in the country!!! If I could rate Janette Redou 10 stars I would. She has taken genuine good care of me and family for almost two decades."

"Janette's office is both professional and personable. The superior service she provides is the reason I stay with her agency and carrier"

"Great service and support. Pro-active communications. Everything one could ask for in an insurance agency."

"Good history with janette, helping my father"

"After having a unique opportunity to travel for work, I needed some questions answered about my policy that my agent claimed to not have access to the answers to. I was referred to Janette, who was an absolute pleasure to work with. Janette was extremely responsive, very polite and respectful, and followed through with getting back to me in a timely manner- all without having any relation to me or credit gained from my policy. I would recommend Janette to anyone looking for an agent in the greater Houston area."

"This is the best 👌"

"I've been with Janette Redou's State Farm office since Nov. of 2007. I've always had great customer service from this office. They take the time explain and present your options. As always life progresses so I needed a couple of quotes, Patty Guereca helped me out today and did an outstanding job, once again great customer service! moreover, the both times I had to make a claim, State Farm as a whole took good care of me and Janette Redou's office was there for me when I had additional questions."